Windows VPS FAQ

Can I install X,Y,Z on the VPS server?

Yes, you have complete Administrative control of the server, install and uninstall to your heart's content. You have your own installation of Windows to do with as you please. You also have responsibility for whatever you install, Xtraordinary will not assist with configuration of your server.

For example

.NET framework 2, 3 or 3.5
PHP, Perl, Python
mysql, SQL 2005/2008 SQL express
Microsoft DNS server (not available on Windows 2008 Webserver)
Apache
Frontpage

Is the Windows 2003 VPS 32 bit or 64 bit edition?

32 bit.

Is Windows 2008 Server Available?

Yes, Windows 2008 Webserver and Standard Edition are available.

32bit and 64bit editions are available.

How can I firewall my Windows VPS?

The Windows firewall is enabled by default. The following ports are open as standard:

HTTP (TCP port 80)
RDP (TCP port 3389)
ICMP

You may edit the firewall rules to suit your needs but we recommend only opening ports that you require to keep your VPS secure.

How are Windows Updates handled?

Windows updates are automatically downloaded from a local Windows Server Update Services (WSUS) server. VPS servers are set to auto-update (and reboot if required) with any critical updates each morning.

If customers wish to manage the scheduling and application of Windows update processes themselves then they may disable auto-update provided patching is still carried out regularly and responsibly.

We reserve the right to enforce application of windows updates or suspend service if servers represent a security risk to the network. This would only be invoked in exceptional circumstances.

What Version of Xen is used for the Windows VPS?

For our Windows VPS platform we utilise the commercial XenServer product from Citrix.

What technical support is included?

Management of the VPS is largely a customer responsibility. Customers are responsible for:

server operating system management
software installation and management

If you have evidence of VPS reliability issues due to problems with the host server,we will support you in troubleshooting those issues.

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